WeChat Pay

WeChat Pay is a mobile payment and digital wallet service by WeChat based in China that allows users to make mobile payments and online transactions.

#➡️Key benefits of offering WeChat Pay as a payment method are:

• Flexibility: There is no need for the users to carry bank cards

• Easy to use: Consumers experience a seamless and fast in-app experience

• Availability: WeChat Pay is available in a wide range of countries

• Get started quickly: There is no need for the merchant to have an account with WeChat Pay

#How it works

At online checkout, the consumer chooses WeChat Pay as their preferred payment method.

The customer is directed to a WeChat-hosted payment page where a QR code is presented:

The customer scans the QR code with their WeChat app to proceed:

They can then review the details of the payment:

The customer enters their password to complete the payment:

The customer then sees confirmation of the completed payment:
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#➡️Details

• Merchant's account: Merchants do not need to have an account with WeChat Pay

• Payment method type: Asynchronous - payments are not confirmed immediately, it may take up to 2 hours to receive payment confirmation. You need to set up webhooks to get notified for asynchronous payments

• Refunds: Supports partial and full refunds

• Recurring payments: Not yet supported

• Pre-authorizations: Not yet supported

• 0% Cashback: Not supported

• MOTO: Not supported

• Cancellation: Supports cancellation

• Disputes: Supported

• DCC: Not supported

• Surcharge: Not supported

• Tipping: Not supported

• Installments: Not supported

• Tokenization: No

• Restricted MCC: Some Merchant Categories are not eligible to have WeChat Pay activated. Check the table below for more information

• Μerchant countries: Available for merchants registered in France, Germany, Ireland, Italy, Luxembourg, Netherlands & United Kingdom

• Customer countries: Available for customers in All countries

• Pricing: Please refer to our pricing page under the main navigation for more information

• Settlement: Customer payments are deposited next day into your business account for confirmed payments / successful transactions (i.e. have statusId = F)

• Cross-currency payments: Not yet supported

• Additional notes: The Email address and Customer Name fields within Smart Checkout are optional

#➡️ How to activate WeChat Pay

This payment method is available upon positive review of your request. For more information, please contact your Viva sales representative. Alternatively, you can contact us directly via our live chat facility, by simply clicking on the Live Chat in your account.

#➡️Merchant Categories (MCCs)

There are some merchant categories that are not eligible to have WeChat Pay activated. If your business is in one of these categories, you will not be able to accept payments through WeChat Pay:

#MCCs

5094 Precious Stones and Metals, Watches and Jewelry

5122 Drugs, Drug Proprietors, and Druggist’s Sundries

5499 Misc. Food Stores – Convenience Stores and Specialty Markets

5912 Drug Stores and Pharmacies

5962 Direct Marketing – Travel Related Arrangements Services

5966 Direct Marketing- Outbound Telemarketing Merchant

5967 Direct Marketing – Inbound Teleservices Merchant

5999 Miscellaneous and Specialty Retail Stores

7322 Debt collection

7995 Betting (including Lottery Tickets, Casino Gaming Chips, Off-track Betting and Wagers)

7996 Amusement Parks, Carnivals, Circuses, Fortune Tellers

8398 Charitable and Social Service Organizations

9223 Bail and Bond Payments

#➡️Get Support

If you would like to integrate with Viva, or if you have any queries about our products and solutions, please see our Contact & Support page to see how we can help!