TBI bank

The TBI bank payment method is available in Greece and allows customers to make purchases using the tbi bank portal. tbi bank offers two products to customers:

1. Buy Now Pay Later (split in 4):

   • The Buy Now Pay Later (split in 4) option is offered for purchases of up to and including 200 euros

   • The customer can pay in 4 interest-free installments with no additional fees

2. Financing:

   • Offered to purchases over 200 euros

   • The customer can pay in 3-60 installments
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#➡️ Key benefits of offering TBI bank as a payment method are:

• Increased sales: Achieve 30% higher average order value, 20% increase in conversion, 35% in purchase frequency and build a strong customer loyalty relationship

• Large customer base and business partnerships: There are more than 2,2 million ΤΒΙ customers and over 23 thousand Point of Sales

• Flexible financing solutions: Customers have the option to receive financing from €20 up to €10,000, interest-free for smaller purchases and up to 60 months for larger transactions

• Competitiveness: Offer innovative payment options and be unique among your competitors

• Fully paperless: Fast, easy, and eco-friendly customer journey with e-sign procedure

• Consumer flexibility: You can provide customers with the flexibility to pay when and how they like

• Payment of business partner: You receive the amount of the transaction the very next day

• Get started quickly: There is no need for the merchant to have an account with ΤΒΙ bank

#How it works

Steps:

1. At the checkout, the customer chooses TBI bank as their preferred payment method.

   

2. The customer is then redirected to a TBI bank page where they can provide their details and review the payment information:

   

3. From here, the customer can complete their payment securely.

#➡️ Details

• Merchant's account: Merchants do not need to have an account with TBI bank.

• Payment method type: Asynchronous - payments are not confirmed immediately, it may take up to 5 days to receive payment confirmation. You need to set up webhooks to get notified for asynchronous payments

• Refunds: Supports partial and full refunds via API - refunds can be performed up to 60 days from the confirmation of payment

• Recurring payments: Not yet supported

• Pre-authorizations: Not yet supported

• 0% Cashback: Not supported

• MOTO: Not supported

• Cancellation: Supports cancellation

• Disputes: Not supported

• DCC: Not supported

• Surcharge: Not supported

• Tipping: Not supported

• Installments: Not supported

• Tokenization: No

• Restricted MCC: Some Merchant Categories are not eligible to have TBI bank activated

• Μerchant countries: Greece only

• Customer countries: Greece only

• Pricing: Please refer to our pricing page from your country under the main navigation for more information

• Settlement: Regardless of when the customer pays (i.e. regardless of the payment method used, e.g. Financing, Buy Now Pay Later), customer payments are deposited the next day into your business account for confirmed payments / successful transactions (i.e. have statusId = F)

• Cross-currency payments: Not yet supported

• Additional notes: TBI bank is not available through Quick Pay or for payment orders with the disableExactAmount parameter set to ‘true‘

#➡️ How to activate

Activation of this payment method is instant. Once activated, merchants will immediately be able to accept payments via ΤΒΙ bank.

1. Sign in to your viva.com account.

2. Click on Settings > API Access and scroll down to the TBI bank (Payment Method) section.

3. Click on the Enable TBI bank as a payment method button.

   

4. ΤΒΙ bank will be activated

5. If you would like to deactivate tbi bank, click on the Disable ΤΒΙ bank as a payment method button:

   

#Merchant Categories (MCC) that are not eligible to have ΤΒΙ bank as a payment method activated.

2741 Miscellaneous Publishing and Printing

2842 Sanitation, Polishing, and Specialty Cleaning Preparations

4112 Passenger railways

4121 Taxis and limousines

4131 Bus lines

4411 Cruise lines

4812 Telecom equipment & sales, telephone & cable services

4814 Telecom services

4816 Computer network services, internet access, cyberlocker, file sharing and cloud storage

4829 Money transfer, wire transfers

5085 Industrial Supplies—not elsewhere classified

5122 Drugs, proprietaries & sundries

5169 Chemicals and allied products

5172 Petroleum and Petroleum Products

5499 Convenience Stores

5812 Restaurants

5813 Taverns & Drinking places, night clubs

5814 Fast Food

5921 Wineries, Liquor, Beers

5931 Second Hand Stores, Used Merchandise Stores

5933 Pawn shops

5960 Direct marketing, insurance

5962 Direct marketing, travel, including discount travel clubs

5971 Art Dealers and Galleries

5972 Stamp & coin stores

5983 Fuel dealers

6010 Manual Cash Disbursements—Customer Financial Institution

6011 Automated Cash Disbursements—Customer Financial Institution

6012 Businesses who are classified as financial institutions

6050 Quasi Cash—Customer Financial Institution

6051 Quasi-cash, currency, money orders, travelers cheques, debt repayment, loan payment, lease payment, mortgage companies

6211 Securities dealers

6513 Real estate & rentals

6532 Payment Transaction—Customer Financial Institution

6533 Payment Transaction—Merchant

6540 Account funding, stored value card purchase, prepaid load (non-financial institution)

7011 Motels, resorts

7012 Timeshares, timeshare rentals, leases and sales

7021 Timeshares

7273 Dating services, misc. personal services

7276 Tax Preparation

7277 Debt, marriage, personal counseling services

7297 Massage Parlors

7299 Other services not classified

7311 Advertising Services

7361 Employment agencies

7375 Information Retrieval Services

7379 Computer Maintenance, Repair, and Services—not elsewhere classified

7392 Consulting, Management, and Public Relations Services

7393 Detective Agencies, Protective Agencies, Security Services including Armored Cars, Guard Dogs

7399 Business Services not classified

7829 Motion Picture and Video Tape Production and Distribution

7841 Video tape rental stores

7911 Dance Halls, Schools, and Studios

7932 Pool and Billiard Establishments

7993 Video amusement game supplies

7994 Video games and arcades

7995 (Betting, including Lottery Tickets, Casino Gaming Chips, Off-Track Betting, and Wagers at Race Tracks)

8011 Doctors not classified

8111 Attorneys legal services

8398 Charities etc.

8641 Associations—Civic, Social, and Fraternal

8651 Political Organizations

8661 Religious Organizations

8931 Auditing, Accounting

8999 Professional services not classified

9211 Court costs, alimony, child support

9223 Bail and bond payments

9399 Government services

#➡️ Get Support

If you would like to integrate with Viva, or if you have any queries about our products and solutions, please see our Contact & Support page to see how we can help!

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