PayU

PayU allows customers in Czech Republic & Poland to complete a payment via bank transfer. After selecting their bank and logging in, the customer confirms their payment which is then automatically communicated to the merchant.

#➡️ Key benefits of offering PayU as a payment method are:

• Speed and ease of use: Communication between the merchant and the bank is efficient, requiring no transaction details to be entered by the customer

• Wide availability: A wide variety of banks support PayU, making it a convenient option

• Get started quickly: There is no need for the merchant to have an account with PayU

#How it works

#Steps:

At the checkout page, the customer chooses PayU as their preferred payment method.

​The customer is directed to a PayU-hosted payment page and selects to pay with bank transfer:

The customer selects their bank from the list:

The customer is directed to their bank’s online environment:

The customer then logs in with their account credentials:

The customer reviews the transaction and confirms the payment. Secure Customer Authentication (such as SMS code) may be required:

The transaction is confirmed and the payment status is communicated to the merchant:

​

#➡️Details

• Merchant's account: Merchants do not need to have an account with PayU.

• Payment method type: Asynchronous - payments are not confirmed immediately, it may take up to 1 hour to receive payment confirmation. You need to set up webhooks to get notified of asynchronous payments

• Refunds: Supports partial and full refunds

• Recurring payments: Not yet supported

• Pre-authorizations: Not yet supported

• 0% Cashback: Not supported

• MOTO: Not supported

• Cancellation: Supports cancellation

• Disputes: Supported

• DCC: Not supported

• Surcharge: Not supported

• Tipping: Not supported

• Installments: Not supported

• Tokenization: No

• Restricted MCC: Some Merchant Categories are not eligible to have PayU activated. Check the table below for more information.

• Μerchant countries: Available for merchants registered in Czech Republic & Poland

• Customer countries: Available to customers in Czech Republic & Poland

• Pricing: Please refer to our pricing page under the main navigation for more information

• Settlement: Customer payments are deposited next day into your business account for confirmed payments / successful transactions (i.e. have statusId = F)

• Cross-currency payments: Not yet supported

• Additional notes: The Email address and Customer Name fields within Smart Checkout are optional

#➡️How to activate PayU

This payment method is available upon positive review of your request. For more information, please contact your Viva sales representative. Alternatively, you can contact us directly via our live chat facility, by simply clicking on the Live Chat in your account.

#➡️Merchant Categories

Some merchant categories are not eligible to have PayU activated. If your business is in one of these categories, you will not be able to accept payments through PayU:

MCCs

5094 Precious Stones and Metals, Watches and Jewelry

5122 Drugs, Drug Proprietors, and Druggist’s Sundries

5499 Misc. Food Stores – Convenience Stores and Specialty Markets

5912 Drug Stores and Pharmacies

5962 Direct Marketing – Travel Related Arrangements Services

5966 Direct Marketing- Outbound Telemarketing Merchant

5967 Direct Marketing – Inbound Teleservices Merchant

5999 Miscellaneous and Specialty Retail Stores

7322 Debt collection

7996 Amusement Parks, Carnivals, Circuses, Fortune Tellers

9223 Bail and Bond Payments

#➡️Get Support

If you would like to integrate with Viva, or if you have any queries about our products and solutions, please see our Contact & Support page to see how we can help!