Power Issue - The Terminal Shuts Down During Printing

If your terminal shuts down while printing a receipt, follow the steps below to identify the problem:

Check if you are using the original charging cable:

• Yes:

  • A8900, A920, A910 (with USB cable): Try using a different cable or charger.

  • S900, S800: Please contact one of our representatives.

• No:

  • S900, S800, A920, A910 (with USB cable): Try using the original cable or charger. If you don’t have it, please contact one of our representatives.