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Home
Devices
Card Terminal Troubleshooting
Errors
Topic
Errors
General Errors
Rejected Transactions
If a card transaction is either rejected or was successful but does not appear in the Viva.com Account, check if a receipt has been issued. If a receipt has…
1 min read
Updated Sep 22, 2026
Android Terminal Errors
This specific error code means that there are no transactions on the terminal to print in the report.
3 min read
Updated Sep 22, 2026
Prolin terminals Errors
Terminals can perform transactions normally despite the error.
3 min read
Updated Sep 22, 2026
Tampered Device Message
Look at the message displayed on the device's screen. The most common messages are:
1 min read
Updated Sep 22, 2026