I'm experiencing Amex acceptance issues, what should I do?
Amex (American Express) is now being offered by Viva.com as a payment type to customers.
If you are a merchant encountering acceptance issues with Amex cards, first check the below merchant categories which are known to be incompatible with this card type.
MCC | Category |
4415 | AIRLINE FBO |
4418 | FRACTIONAL AIRCRAFT |
4419 | INTERNET TRAVEL RELAT |
4511 | AIRLINE/AIR CARRIER |
4582 | AIRPORT & TERMINAL |
4829 | WIRE XFER/MONEY ORDER |
4898 | CREDIT CARD CALLING S |
5122 | DRUGS |
5292 | INTERNET DRUG STORE |
5295 | PHARMACIES |
5816 | DIGITAL GOODS: GAMES |
5817 | DIGITAL GOODS: APPS |
5912 | DRUG STORE/PHARMACY |
5960 | DIRECT MKTG INSURANCE |
5961 | RESERVED FOR NATIONAL |
5962 | DIRECT MKTG TRAVEL |
5963 | DOOR-TO-DOOR SALES |
5966 | TELEMARKETING MDSE |
5967 | DIRECT MKTG INTERNET |
5969 | DIRECT MKTG MISC |
5972 | STAMP & COIN STORE |
5993 | CIGAR STORE & STAND |
6010 | FINANCIAL - TELLER |
6011 | FINANCIAL - ATM |
6012 | FINANCIAL - SERVICE |
6211 | SECURITY BROKER |
6513 | REAL ESTATE AGENTS AND MGR-RENTALS |
7297 | MASSAGE PARLOR |
7322 | DEBT COLLECTION |
7800 | GOVT OWNED LOTTERIES(US S/ES ONLY) |
7995 | BETTING |
8398 | CHARITABLE ORG |
8651 | POLITICAL ORG |
8661 | RELIGIOUS ORG |
8664 | INTRNT ADULT ENT/ELC |
9211 | COURT COSTS |
9222 | FINE |
9223 | BAIL AND BOND PAYMENT |