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Accepting Payments

Accepting payments

Sales Transactions

How can I accept payments from my customers?
Where can I see my sales transactions?
How do I find my failed sales transactions?
Real-Time Settlement & Clearance
What is cashback?
Can I accept payments with Diners/ Discover cards via my card terminal?
I'm experiencing Amex acceptance issues, what should I do?
Can I accept transactions signed by the cardholder on the receipt?
I'm experiencing JCB acceptance issues, what should I do?

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Sales Transactions

Can I accept payments with Diners/ Discover cards via my card terminal?

Diners/ Discover is being offered by Viva.com as a payment type to customers. You can accept payments with Diners/ Discover cards both in your physical and…

1 min readUpdated Sep 22, 2026

I'm experiencing Amex acceptance issues, what should I do?

Amex (American Express) is now being offered by Viva.com as a payment type to customers.

1 min readUpdated Sep 22, 2026

Can I accept transactions signed by the cardholder on the receipt?

The cardholder's signature may be required on the receipt to complete a transaction. This depends on the type of customer's card.

1 min readUpdated Sep 22, 2026

I'm experiencing JCB acceptance issues, what should I do?

If you attempt to charge a JCB card and the transaction fails, a generic error or payment failure message may appear.

1 min readUpdated Sep 22, 2026

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