Batch Management
In this article, you will find all the necessary info you need to start/end batches and view batch info and transactions in your card terminal and/or mobile phone tablets **'viva.com terminal'.
➤ Summary
On viva.com terminal, transactions can be grouped together in batches. This can be used for sales segmentation for various users as well as reporting and analytical purposes.
On Android & iOS devices (viva.com terminal), a batch remains open for 48 hours before automatically being closed.
A new one is being started (unless you end it manually before this time).
➤ Start a new batch?
In order to start a new batch, you can either:
A. Click on the arrow button at the top left-hand side of the screen ➜ Edit the batch name ➜ Select "Start new batch".
B. Choose "Transactions" at the bottom of the screen ➜ Click "By batch" ➜ Then, "Start new batch".
➤ Stop a batch?
In order to stop a batch, and view the sales for a specific time period, you can either:
A. Select the arrow button at the top left-hand side of the screen ➜ Click "Stop batch".
B. Click on "Transactions" at the bottom of the screen ➜ Click "By batch" ➜ Click "Stop batch".
➤ Batch Transactions
To view the batch transactions, follow the steps below:
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- For ongoing batches, select "Transactions" at the bottom of the screen ➜ "Click "By batch" ➜ Tap on "View transactions". For previous batches, click on any batch under the "Previous batches" heading.
2. Upon selecting the batch of your wish, you will see details and transactions for this batch. By clicking the 3 vertical dots at the top-right of the screen, you will access the sharing menu.
From the share menu, you can share, print or download a report of the transactions in that batch.