Payments via Viva.com
Viva.com is a digital wallet that allows customers to make payments easily and securely. Merchants can integrate Viva.com as a payment method, offering their customers an additional option at checkout.
Some of the main benefits of Viva.com as a payment method are:
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Ease of Use: Customers do not need to carry credit or debit cards. Having a personal Viva account is enough to make payments.
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A Better Way to Pay: Viva.com is a fast and secure payment method for websites.
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Instant Refunds: Refunds to a Viva account are processed within seconds—customers do not have to wait days for the refund process.
User Experience
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During checkout, the customer selects Viva.com.
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After choosing Viva.com, the customer is redirected to the Viva.com environment to input their details.
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The user is returned to the Smart Checkout page with their Viva.com account details pre-filled, where they can click the Pay button to complete the payment.
➡️Important Details
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How to Activate: All eligible merchants are pre-enabled to accept payments via Viva.com.
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Type of Payment Method: Synchronous – payments are confirmed instantly.
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Refunds: Supports partial and full refunds.
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Recurring Payments: Not currently supported.
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Pre-Authorizations: Not currently supported.
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Restricted Merchant Category Codes (MCC): All merchant categories are eligible for Viva.com activation as a payment method.
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Merchant Countries: Greece, Malta, and Cyprus.
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Customer Countries: Greece, Malta, and Cyprus (for customers with personal Viva accounts).
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Pricing: Please visit the pricing page for more information.
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Settlement: Customer payments are deposited the next day into your business account for confirmed payments/successful transactions.
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Cross-Currency Payments: Not currently supported.
Note!
If desired, this payment method can be disabled for a specific payment by setting the disableWallet parameter to true when creating a payment order. Check here for details.
Testing Viva.com
To test the functionality of Viva.com in the testing environment, refer to the Viva.com testing information.