IRIS Smart Checkout
IRIS Smart Checkout lets customers in Greece pay online through their bank’s e-banking environment. At checkout, the customer selects IRIS, chooses their bank, logs in securely, and approves the payment.
IRIS is available for customers who have a valid e-bank account with a bank that supports IRIS.
Merchants registered in Greece are activated by default to accept IRIS payments.
➡️ Key benefits of offering IRIS Smart Checkout as a payment method are:
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Easy to use: Customers do not need to enter card details. They complete the payment through their bank.
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Availability: IRIS is a popular payment method within Greece and increases conversion for Greek merchants
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Get started quickly: Merchants do not need to open an IRIS account.
How IRIS Smart Checkout works
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At checkout, the customer selects IRIS as the payment method.
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The customer selects Continue to IRIS and is redirected to the IRIS environment to choose their bank.
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The customer is redirected to their bank’s page, where they log in and approve the payment.
➡️ Availability and payment details
Topic | Details |
Merchant account | Merchants do not need an IRIS account. |
Merchant country | Available for merchants registered in Greece only. |
Customer country | Available to customers in Greece only. |
Payment confirmation | IRIS payments are asynchronous. This means confirmation is not immediate and may take up to 20 minutes. Merchants need to set up webhooks to receive notifications for asynchronous payments. You can find more information by visiting developer.viva.com. From the left-hand menu, select Payment Methods, scroll down the page, and locate Asynchronous payments. |
Refunds | Partial and full refunds are supported. You can find more information by visiting developer.viva.com. From the left-hand menu, select Tutorials, then Payments, and locate Issue a refund. |
Recurring payments | Not yet supported. |
Pre-authorizations | Not yet supported. |
Cross-currency payments | Not yet supported. |
Restricted MCC | All Merchant Categories are eligible to have IRIS activated. |
Pricing | See the pricing page for more information. You can find the Pricing page by visiting Viva.com, scrolling to the bottom of the page and selecting Pricing under Resources. |
Settlement | Customer payments are deposited the next day into your business account for confirmed successful transactions. |
➡️ How to activate IRIS
IRIS is activated by default, so no extra setup is required from the merchant.
➡️How to deactivate IRIS
To deactivate IRIS as a payment method, contact us via Live Chat.
➡️ Get Support
Still need help? Our team is here to support you. Please contact us via the Chat with us option in your Viva.com account.