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Business Debit Card & Card Management

Card Transactions

I did not receive the One Time Password (OTP)
Why can't I make transactions with my card?
Up to what amount can I make contactless transactions with my Viva.com debit card? (GR Only)
How can I withdraw cash with my Viva.com debit card?
How can I view the transactions made with my card?

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Card Transactions

I did not receive the One Time Password (OTP)

A One-Time Password (OTP) is automatically sent to your registered mobile number when verification is required.

2 min readUpdated Sep 22, 2026

Why can't I make transactions with my card?

If your card payment was declined in a store or online, check the following before trying again.

2 min readUpdated Sep 22, 2026

Up to what amount can I make contactless transactions with my Viva.com debit card? (GR Only)

Contactless payments allow you to make purchases quickly and securely by simply tapping your card on a payment terminal.

1 min readUpdated Sep 22, 2026

How can I withdraw cash with my Viva.com debit card?

You can withdraw cash using your physical Viva.com business debit card at any ATM.

1 min readUpdated Sep 22, 2026

How can I view the transactions made with my card?

You can view card transactions through your Viva.com account, either from your browser or through the Viva.com app.

1 min readUpdated Sep 22, 2026