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Business Debit Card & Card Management

Debit Card Activation
How can I view my debit card's PIN?
Lock Card
Where can I view my card details?
I want to delete one of my digital cards
How can I get a cardholder certificate for my card?
Guide to Common Error Codes for Card Activation
What should I do if my card is stolen, lost, or damaged?
How to Manage Transactions, Balance, and Topping-Up the Viva Employee Debit Card

Card Transactions

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Transaction Disputes - viva.com debit card holder

viva.com Terminal app

ISV / Marketplace

support@viva.com

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Business Debit Card & Card Management

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Business Debit Card & Card Management

How can I get a cardholder certificate for my card?

To get a cardholder certificate for your card, you will need to send your request by e-mail to support@viva.com from your registered e-mail.

1 min readUpdated Sep 22, 2026

Guide to Common Error Codes for Card Activation

If you tried to activate your card (Business or Employee) but an error code appeared, check the following table:

1 min readUpdated Sep 22, 2026

What should I do if my card is stolen, lost, or damaged?

In the unlikely event your Viva.com Debit Card is lost or stolen, you need immediately to proceed to its cancellation.\ \ This can be done either by reaching…

1 min readUpdated Sep 22, 2026

How to Manage Transactions, Balance, and Topping-Up the Viva Employee Debit Card

The Viva Employee Debit Card helps you manage your employees’ corporate expenses from your Viva.com account. You can view transactions, check the card balance,…

1 min readUpdated Sep 22, 2026

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