Viva.com Χ Oracle

Viva.com has implemented Oracle OPI (Oracle Payment Interface) to seamlessly integrate with merchants using Oracle Suites. This powerful middleware bridges our Viva.com Terminal app with Oracle Suites, providing top-notch payment processing functionality. Note that this not an interapp integration but an Oracle integration.

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#➽What is OPI?

Oracle Payment Interface is a middleware between Viva.com Terminal App and Oracle Suites, providing payment processing functionality

#➽How to integrate OPI (assuming that OPI is already installed in the merchant’s Premises)

• Viva.com Terminal app → Settings → Integrations

• Enable preferable Oracle Suite

• Configure IP Address and Port to Oracle’s Workspace

• Integration is completed

#➽Eligibility

Card terminals and devices supporting Viva.com Terminal app are eligible

#➽How to activate OPI

Merchants can request it by contacting any Viva.com communication channel

#➽Supported Oracle Suites

• Oracle Opera (Hospitality Business, On Premises installation)

• Oracle Micros Symphony (Food & Beverage, On Premises installation)

#➽Oracle Transaction Types Supported

• Pre-Authorization

• Sales Completion

• Sales/Purchase

• Cancelation

• Reversal

• Refund

• Get Token (*)

#➽Get Token transaction type

What is it? Α transaction type that securely transforms card details into a token

#➽How it works

• Customer taps or inserts the card on terminal

• Terminal collects the necessary info and creates a token

• A confirmation will appear on terminal’s screen

Get Token works for Pre-Authorization and Capture transactions, without requiring the physical presence of the card

➥Important to Note

• APMs are not supported for Oracle

• MO/TO transactions are supported for both Oracle Hospitality and Oracle Food and Beverage (F&B) products

• “Pay at Table” option is not available yet