Verification of Payee (VOP)

Verification of Payee (VOP) is a European name-checking service that helps protect you from fraud and payment mistakes.

Before you make a payment within Greece or the Eurozone, VOP checks whether the beneficiary name you entered matches the name associated with the IBAN held by the recipient's bank.

This check helps you confirm that your payment details are being sent to the intended recipient before the payment is completed.

#How your information is protected

To perform the verification, banks and payment service providers securely exchange limited information needed to confirm whether the beneficiary details match.

All participating institutions follow European regulatory and security standards when processing this information.

#How VOP works

When creating a new payment or updating an existing beneficiary, you enter:

• The recipient's IBAN

• The name of the person or business you want to pay

We compare this information with the details held by the recipient's bank and return a verification result before the payment is completed.

The verification is performed in real time and typically takes 2–5 seconds.

#Understanding your verification result

#Other verification responses

You may occasionally see additional responses such as:

• Verification type not possible

• Technical issue

If this happens, carefully review the payment details and confirm them directly with the beneficiary before proceeding.

#Important

A successful verification confirms whether the beneficiary name matches the IBAN information provided by the recipient's bank. It does not guarantee that a payment is free from fraud or that the recipient is trustworthy.

Still need help? Our team is here to support you. Please contact us via the Chat with us option in your Viva.com account.