How do I place a terminal order as an existing customer?

To order a terminal as an existing customer:

1. Enter Viva.com, select a terminal, and follow the instructions.

2. When you proceed to payment, click on the option "Log in to buy". To place an order, make sure you're logged in and have selected the same country where your account was created.

3. Fill in your phone number and password to log in to your business account and continue the payment.

Once you receive the device, follow the activation instructions in the manual.

To proceed with ordering a terminal on a monthly payment, you must have completed the identification process and have the required balance in your account for the first installment.

• Using the Appropriate Store
  Make sure to always use the online store of your country to place your order.

• Payment by Card
  If you do not have sufficient funds in your account, you can pay by card, depending on the verification status of your account.

• Top-Up Options
  To view all the available options for topping up your account, visit this link.