How do I get a balance certificate for my account?
1 min read
You can request a balance statement by sending an email to support@viva.com from the email address registered with your Viva.com account.
If you are requesting a balance statement for a business account, include:
-
Full name and Business name (if applicable)
-
Registered phone number
-
Business Tax ID
-
Desired date for the balance statement (e.g. 28/03/2026)
If you are requesting a balance statement for a personal account, include:
-
Full name
-
Registered phone number
-
Desired date for the balance statement (e.g. 28/03/2026)
We'll send updates about your request to the email address registered with your Viva.com account.
Still need help? Our team is here to support you. Please contact us via the Chat with us option in your Viva.com account.