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General Overview

Account verification

Verification Process

Why was my application to open a business account at Viva.com rejected?
Which documents are required to verify my account?
Verification Process – How can I verify my account?
I received a notification to update my account

Remote Identity Verification Methods

Beneficial Ownership Declarations / Questionaires / FATCA-CRS

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Viva.com Mobile app

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viva.com Terminal app

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Getting started
Account verification
Verification Process

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Verification Process

Verification Process

Why was my application to open a business account at Viva.com rejected?

At Viva.com, we carefully review all business account applications to ensure that our platform is the right fit for your company’s needs. While many…

1 min readUpdated Sep 22, 2026

Which documents are required to verify my account?

In most cases, you do not need to upload business documents. Viva.com automatically retrieves the required business details from the relevant national Business…

1 min readUpdated Sep 22, 2026

Verification Process – How can I verify my account?

Once you complete the registration of your business account, the system will notify you about the required "Verification" of your details. To perform any…

3 min readUpdated Sep 22, 2026

I received a notification to update my account

As part of our regulatory obligations, you may be asked to confirm or update specific information related to your account.

2 min readUpdated Sep 22, 2026